We are fortunate that the office has a high demand for patient appointments. Our office, as a policy, does not overbook and makes every attempt to create a schedule which will remain, in most instances, on time. In order to ensure that every patient has fair access to schedule a timely appointment, we have adopted the following policy towards last minute cancellations and no shows.
Office Cancellation Policy
Office visit
We expect our patients to inform us in a timely manner of changes to their schedule. While your personal reasons may vary, the ultimate result of a late cancellation or no show is time that another patient was not given for their personal health needs.
For non-emergency circumstances, we expect 2 business day notice of cancellation for routine appointments. If compelling issues are present, please let the office know.
Failure to cancel your appointment in a timely manner will result in the following payment prior to rescheduling:
- $50 late cancellation fee
- $100 no-show fee
Procedure
Office based procedures require a large block of time in order to be performed. Office procedures include but are not limited to Mohs closures, ear lobe repair, scar revisions, microneedling, exilis, Fractora, and chemical peels.
The office reserves the right to require a deposit for any scheduled procedure.
We expect 1 week notice of cancellation for all in office procedures. If compelling reasons are present, please let the office know. Failure to cancel your procedure appointment in a timely manner will require the loss of your deposit.
Rescheduling is not an exception to this policy.
Thank you in advance for your cooperation in this matter.
